Privacy policy

1. WHAT TYPES OF DATA DO WE COLLECT?

We only collect the information necessary to provide our services. This is the following information:

-Last name and first names)

-E-mail address

-Phone number

-Loyalty card number

We also collect personal information when you purchase our products or when you use our services. In particular, we collect information relating to the amount and nature of your purchases, information relating to your orders, your invoices and your customer experience on our online services.

Information whose collection is strictly necessary to provide you with a service is marked with an asterisk (*).

2. HOW DO WE COLLECT YOUR INFORMATION?

We collect your information when:

-You buy our products on the sales site

-You create an account on our website

-You subscribe to our newsletter

-You are visiting our website which may use cookies

-During your exchanges with our customer service

3. FOR WHAT PURPOSES DO WE USE YOUR INFORMATION?

Seko may use your personal information to process your order, answer your questions regarding the status of your order, send you your orders, shopping cart reminders in progress that have not been validated or whose payment has not been completed, to keep in touch with you and provide you with personalized service at all times, communicating with you by email, telephone or otherwise.

We may also use your information to send you advertising or additional information about such items, services, surveys, promotions and special offers, to learn more about your purchasing habits and preferences, and to conduct market research and research on the performance to measure our customer service, measure our performance and enhance the customer experience.

NB: you are free to choose not to receive advertisements.

4.HOW TO EXERCISE YOUR RIGHTS?

You have the right to decide and control the use we make of your data, however, the conditions must be met:

-Right to access your data

-Right to rectify them

-Right to request the deletion of your data

-Right to object to processing for legitimate reasons (except for prospecting, where you have no reason to give)

-Right to request limitation of processing

-Right to define guidelines for the retention, erasure and communication of your data after your death